Furniture Services

We're with you long after delivery.

Buying furniture from Nordic Spaces means having a team in your corner for as long as you own the piece. From warranty service to care advice to certified repair, we're here when you need us.

What Furniture Services Does Nordic Spaces Offer?

Our service team supports you in several ways after your purchase:

• Warranty service coordination with the manufacturer
• Protection plan claim assistance
• Furniture repair through certified technicians
• Upholstery repair and refresh
• Care and maintenance guidance
• Replacement parts and components

Warranty Service Coordination

If something isn't right with your furniture, Nordic Spaces is your first call. We coordinate directly with the manufacturer on your behalf to diagnose the issue, follow their warranty process, and arrange the resolution. You don't have to navigate it alone.

To start a warranty claim, call us at (907) 273-4333. Have your purchase information available if possible, and we'll guide you through the next steps. Visit our Guarantees page for details on what's typically covered.

Protection Plan Claims

If you purchased a protection plan with your furniture, our team helps you file claims for accidental damage like stains, rips, tears, and burns. We recommend calling us first before contacting the protection plan provider directly. We can review the situation, help you gather documentation, and submit the claim correctly the first time. Visit our Protection Plan page for full coverage details.

Furniture Repair and Certified Technicians

Our team works with experienced furniture technicians to handle a range of repairs, from frame and mechanism issues to upholstery touch-ups. Whether the repair is covered under warranty, a protection plan, or paid out-of-pocket, we'll let you know what's possible and what it will take to make it right.

Upholstery Repair and Refresh

Quality furniture often justifies an upholstery refresh after years of use, especially when the frame is still solid and you love the silhouette. Our team can help with:

• Cushion repair, replacement, or filling refreshes
• Spot repairs on minor tears, burns, or seam issues
• Recommendations for full reupholstery on pieces that warrant it
• Coordination with manufacturers when an upholstery issue is covered under warranty

Care & Maintenance Guidance

Sometimes the best service is a good answer to a small question. Not sure how to clean a particular fabric? Wondering which products are safe for your leather sofa? Curious about whether something is covered under warranty? Just call. We're happy to help, and there's no charge for advice.

Read Our Care Guide »

Replacement Parts and Components

If a hinge, leg, knob, drawer slide, or other component needs replacing, our service team can help source it through the manufacturer. In many cases, this is covered under warranty. In others, the part can be ordered as a paid replacement.

How Do I Request a Service Call?

To request service, call us at (907) 273-4333 or reach out through our Contact page. Please have the following ready when you call:

• The name on the original order
• Approximate purchase date
• A description of the issue
• Photos, if possible (we can request these by email after the initial call)

Are There Items We Don't Service?

Yes. We do not service:

• Clearance, closeout, or "As Is" items
• Furniture not purchased from Nordic Spaces or Treeforms
• Damage that falls outside of both manufacturer warranty and protection plan coverage (unless arranged as paid repair)

Frequently Asked Questions